Capabilities & evidence

Capabilities and evidence

Service organisation needs clear processes and verifiable evidence. Existing product information, authorisation and historical recognition remain fully available. Actual service scope is assessed and agreed for each project.

01 · Proposed process · Agreed per project

Service process

Use onboarding, documentation, inspection, action, retesting and reporting to create a verifiable delivery structure.

  1. 01

    Onboard

    Confirm the service objects, current condition and responsibilities.

  2. 02

    Document

    Organise equipment information, drawings and service history.

  3. 03

    Inspect

    Check the agreed items and record the evidence.

  4. 04

    Act

    Confirm the approach, conditions and cost before proceeding.

  5. 05

    Retest

    Verify the result and identify unresolved items.

  6. 06

    Report

    Deliver records, findings and recommended next steps.

Processes, allocation of responsibilities and acceptance criteria are assessed against the equipment and site conditions and agreed for each project. Acknowledgement, site attendance and repair times are agreed separately for each project.

Review qualifications and recognition separately

02 · Complete existing materials retained

Qualifications and authorisation

Check the holders and scope of PEIEN corporate and authorisation materials, manufacturer management-system certificates and product approvals separately.

Existing authorisation and certificate wording is retained.

View all qualifications and authorisation cards
03 · Complete existing materials retained

Awards and recognition

Historical manufacturer partner recognition and sales awards are displayed separately, retaining their periods, issuer, descriptions and enlarged images.

Historical recognition does not replace current authorisation, product approvals or evidence of current service delivery.

View all awards and recognition cards

Document identity and scope

  • PEIEN corporate and authorisation materials: The existing Shanghai PEIEN distributor authorisation wording is retained.
  • Manufacturer management-system certificates: Check the organisation named on each certificate. These are not described as PEIEN's own certifications.
  • Product approvals: These apply to specified models, versions, configurations and valid scope. They do not automatically establish acceptance of an installed system.
  • Historical awards and recognition: Display the original issuer, period and card description. These are not presented as current maintenance-service references.